Bedside TLC

by Suzanne Alyssa Andrew
Chatelaine October 2005, Vol. 78 No. 10

A friend tells you she has cancer. Your cousin winds up in the hospital. Your sister is restricted to bedrest. We’ve all been there, and sometimes it’s difficult to know exactly how to help or even what to say. But all it takes, says Ann Syme, provincial leader of palliative care at the B.C. Cancer Agency in Victoria, is a little sensitivity. Here are a few suggestions the next time you find yourself asking. . .

How should I react when my friend tells me she has a serious illness?
You may be tempted to share a story about your aunt who has the same condition, but don’t give advice unless you’re asked. Instead, listen to what your friend needs. And don’t assure her that everything will be fine. False cheeriness can seem dismissive, says Syme.

What’s proper hospital etiquette?
Call before a hospital visit, and once there, ask the nurse how frequently you should visit and how long you should stay. Above all, respect patient privacy, advises Maggie, who asked us not to use her real name after her family overcrowded the room she shared with eight other patients. Clad only in a gown with exposed legs, Maggie constantly had to tell her visitors to close her curtain.

How can I help?
People who are sick often try to find a balance between managing illness and living as normal as possible, says psychologist Karen Fergus of Sunnybrook and Women’s College Health Sciences Centre’s cancer program in Toronto. Your friend might not always want to talk about her illness, so ease off if she clams up. Remember you’re not the doctor ­ leave health care to the professionals and focus on your friend’s comfort.

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